Privacy Policy for meriquando.com

Your privacy and data are handled with care

Understanding our practices

This privacy policy describes how meriquando.com collects, uses, and protects your information in line with Australian law.

We are committed to transparency, and only use your data for clear, specified purposes related to our services.

How we collect information

We gather information you provide directly and some data automatically to improve your site experience.

Direct information you give

  • Details entered into enquiry forms
  • Information provided during consultations
  • Any feedback sent via our site
  • Subscription to our communications
  • Job applications or resumes you provide

Information collected automatically

  • Technical details from your device
  • How you found our website
  • Records of pages you viewed
  • Browser type and settings used
  • Access times and IP address logs

How we use your data

We only use your data to operate our services and respond to your requests. Data is never sold.

  • Respond to your enquiries
  • Facilitate booking consultations
  • Send updates about our services
  • Maintain site security and function
  • Improve our website and user support
  • Comply with legal obligations
  • Verify your identity if needed

Our commitment: We protect your data with strict security controls, respecting your privacy in all communications and reports.

When data is shared

Information is only shared with select partners to fulfil your requests or comply with laws. We never sell data.

Third-party service providers

We may use trusted vendors for site hosting, technical support, or secure data storage. These parties must safeguard your data.

Legal obligations

Data may be disclosed when required by law, court order, or regulatory request.

Anonymous usage statistics

We may create aggregated reports that contain no personal data.

Your rights and choices

You have rights to access, correct, delete, restrict, or object to the use of your personal data at any time.

  • Request access to your data anytime
  • Ask to correct outdated or inaccurate data
  • Request deletion of your data records
  • Ask for your data in portable format
  • Object to some processing uses
  • Request restricted data use

Contact us to exercise your rights or learn more about your data access options. We respond promptly.

Data security and protection

We use both technical and organisational controls to protect your personal data from unauthorised access.

Technical safeguards

  • Encrypted data storage
  • Regular vulnerability testing
  • Secure server infrastructure
  • Data access audits

Organisational measures

  • Staff privacy training sessions
  • Restricted data access by role
  • Regular security policy updates
  • Incident response procedures

How long we keep data

We only keep your information for the time needed to provide services or meet legal requirements.

  • Retained until account closure or request
  • Kept as long as necessary for service
  • Stored until no longer needed
  • Held for required retention periods
  • Removed after you opt out

You can contact us to check your current data status at any time.

Transferring data internationally

We may transfer information to servers overseas but ensure all necessary protections are followed.

  • Only transfer to countries with strong safeguards
  • Adhere to Australian privacy laws
  • Use binding contracts with partners
  • Monitor legal requirements regularly

Cookies and tracking information

We use cookies for site operation, analytics, and to keep your visit secure. You can manage preferences anytime.

Types of cookies we use

  • Store essential session details
  • Help us analyse website use
  • Remember your settings and choices
  • Support key features and navigation

You control cookie preferences at any time via your browser settings.

Updates to this policy

We update our privacy policy as required by law or service changes. Major changes will be clearly communicated.

  • By website notice
  • By email, when provided
  • On login to your account
  • Via updated policy date

Please review this notice regularly for new information.

How to contact us

Enquiries about this policy or privacy rights are welcome by email or phone.

meriquando

113 Exhibition St, Melbourne, VIC 3000 Australia

Phone: +61.2.2040.3714

Email: content@meriquando.com

Updated 2 November 2025

Policy effective 2 November 2025